Frequently Asked Questions

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Q: Is this a trial key or will the key expire?
A: No, this is not a trial key. The key will never expire.

Q: Where do the keys come from?
A: The keys are issued directly from Microsoft. And only after payment it is received.

Q: Is the key legitimate?
A: Yes, the key is 100{f8ba501b9860915f7162ea0da191861d62bf83f8dfd0984a072e113bd5caf302} legitimate and authentic.

Q: Will the key pass Microsoft’s Window Genuine Advantage (WGA)?
A: Yes, the key will pass WGA as the key is issued directly from Microsoft.

Q: Has the key ever been issued to anyone else or previously activated?
A: No, the key has never been issued to anyone else, nor has it been previously activated. Key is not retrieved from Microsoft’s system until such time as buyer purchases key.

Q: Will the key allow for product updates?
A: Yes, the key will allow for product updates for the life of the computer or installation.

Q: Will you send me a copy of the software?
A: No, this listing is not for a copy of the software.

Q: Why would someone want to purchase a product key without purchasing the software?
A: Most people who purchase additional product keys do so to install and activate the software on a second or third PC in the home.

Q: Why are the keys so inexpensive compared to purchasing in a retail store or online?
A: We purchase volume keys and pass the savings along to our customers. In a retail store, you are purchasing a copy of the software and packaging that you may already own.

Q: Do you accept all the methods of payment?
A: We can only accept the PayPal and Credit Card payment right now.

Q: How long would the delivering takes?
A: The key will be sent by email within 24 hours, after the payment is cleared.

Q: How do I find my order?
A: Please check your mail box carefully, including your Spam box. If you still receive nothing in 24 hours, please contact us.

Q: On how many computers can I use the key code?
A: One key only works on ONE computer.

Q: Which kind of discount can I get as a wholesaler?
A: We’re providing the discount coupon for the new accounts and you can also get 20{f8ba501b9860915f7162ea0da191861d62bf83f8dfd0984a072e113bd5caf302}  discount if you buy over 20 keys.

Q: Why I can’t activate the software?
A: You should make sure that the version of your software fits the key.

Q: Do you accept the refund?
A: If you have any problem about our products, you can contact us and tell us the detail. According to your problem , we will respond to you as soon as possible.